If your Portal login does not work...

IF YOUR PORTAL LOGIN DOES NOT WORK:

Please try the "Forgot My Password' link on the Portal Login page BEFORE contacting support. Please note that the "Forgot Password'' link will work only with parents who have an e-mail as their login ID.

For questions or problems with your login IDs or password (or if you do not have them), please send an e-mail to portalsupport@jacksonsd.org.
Please include your name and phone number, as well as your child's name, school, grade, student ID number and the problem you are experiencing.